Leadership Team
Yoganand Vainaperumal - Vice President
Strategic Vision | Transforming Client Success | Sustainable Growth
Yoganand brings a never-give-up attitude and a straightforward approach, bringing over 20 years of comprehensive experience in end-to-end Medical Billing and Revenue Cycle Management (RCM). Holds a Master’s degree in Public Administration and a Bachelor’s degree in Corporate Secretaryship, providing a strong foundation in operational leadership and corporate governance. Recognized for the ability to narrow down issues quickly and implement timely, effective solutions that drive revenue improvement with sustainable growth. Guided by the principle of doing things right the first time, with a strong emphasis on proper analysis, accuracy and disciplined execution.
...Firmly believes that clients and employees are the two eyes of an organization. By giving equal importance to both and fostering trust, accountability and collaboration, long-term project success is achieved. Continuous learning both from personal experience and from others’ insights is central to improving quality and ensuring outcomes that are directly linked to client success.
A strong advocate of team mentorship and leadership development, ensuring every team member is aligned with management goals. This approach enables both employees and the organization to grow together, creating a stable, high-performing and value-driven healthcare services environment.
Srivatsan Narasimhan - Head Project Management Office
Strategy to Success | Operational Excellence | Maximizing Revenue
Srivatsan is an Electrical Engineering professional with a Master of Business Administration in International Business. Through perseverance and determination, he overcame numerous challenges to achieve his current position. His warm, easy-going nature inspires trust and motivates people to work with dedication under his leadership. With a unique approach to every team member, he fosters a vibrant, positive and stress-free work environment where individuals feel valued, empowered and driven to succeed. He began his career as an analyst and steadily progressed to lead the Project Management Office.
...With 17 years of experience in revenue cycle management, business analysis and project management, Srivatsan delivers strong strategic leadership and drives operational excellence. He spearheads revenue-focused initiatives and consistently achieves measurable business results through innovation and cross-functional collaboration.
Govindan Mari- Team Lead
Mentorship-Driven | Empowering Teams | Results-Driven
Govindan has 13 years of experience in medical billing and holds a Master of Commerce degree in Accounts and Finance. He has developed deep expertise across end-to-end revenue cycle processes. Currently serving as a Team Lead, he consistently provides strategic ideas and actionable inputs that improve workflow efficiency and accuracy. He has successfully resolved multiple global and operational challenges, contributing to process improvements, enhanced team performance and overall organizational success. His leadership approach focuses on problem-solving, collaboration and delivering measurable results.
Rajkumar Muthu- Team Lead
Leading with Purpose | Driving Team Success | Empowering People
Rajkumar has over 10 years of experience in the medical billing domain, with strong technical and process expertise focused on delivering high levels of client satisfaction. He holds a Bachelor of Commerce degree. Throughout his career, he has held key roles including Subject Matter Expert, Group Coordinator and Team Lead. He is highly skilled in managing sensitive provider claims and has proven expertise in developing roadmaps for new projects. Rajkumar excels at streamlining processes and mentoring team members to meet and exceed client expectations and business goals. His meticulous approach helps identify optimal solutions to challenges and enhances overall client success.
Arunkumar Ramalingam- IT Lead
IT Infra | Security Management | Technology Development
Arunkumar is a senior IT Infrastructure professional with over 14 years of experience delivering stable, secure and scalable enterprise IT environments. He brings strong expertise in Windows and Linux platforms, cloud technologies, endpoint security and firewall management, with a proven ability to analyze complex technical challenges and implement effective, business-aligned solutions. He plays a key role in maintaining HIPAA-compliant security controls, ensuring the protection of sensitive data and adherence to regulatory standards. In parallel, Arunkumar designs and develops automation frameworks and custom applications that streamline operations, reduce manual intervention and improve overall efficiency. His experience spans incident and problem management, secure VPN architecture for inter-office connectivity, infrastructure and web hosting monitoring and enterprise network connectivity management. With a strategic, solution-oriented mindset, he believes that adaptability, persistence and continuous advancement are critical to long-term IT success.
Our Experts
Priya Chandrasekar- Group Coordinator
Quality Assurance | Optimizing Performance | Precision auditing
Priya managed the end-to-end medical billing lifecycle, encompassing demographic and charge entry, AR follow-ups, and quality control. She led targeted initiatives to resolve aged receivables, significantly reducing outstanding balances and improving cash flow. Priya designed and executed high-volume appeal strategies, successfully navigating complex denial scenarios to secure reimbursements and maximize client collections. By proactively identifying recurring claim bottlenecks and implementing workflow enhancements, she ensured sustained billing accuracy. Through team education on common QC gaps, she reduced error rates, cleared billing backlogs, recovered previously lost revenue, and increased overall collection percentages through customized appeal approaches.
Karthick Gopal- Group Coordinator
Coordinating for Success | Precision in billing | Delivering accuracy
Karthick has over 11 years of experience in medical billing, including more than 3 years in team leadership. He holds a Bachelor of Commerce degree and is dedicated to team development and the professional growth of his colleagues. Karthick works collaboratively and positively, ensuring all responsibilities are completed effectively and takes pride in mentoring team members while fostering a supportive, high-performing work environment. He strongly believes that today’s hard work builds a strong foundation for future growth
Arunkumar Velaytham- Group Coordinator
Streamlining team | Connecting expertise | Coordinating team
Arunkumar has 11 years of experience in medical billing and holds a professional engineering degree. He has progressed from an AR Caller to Group Coordinator by consistently delivering results, training new team members and building strong teams. He has held roles including Senior AR Caller, Senior Analyst and SME Analyst and has successfully managed teams for more than 5 years. Currently, he oversees the AR Caller team, driving efficiency and ensuring timely AR closure.
